The Anaheim Public Utilities Department offers the Low Income Home Energy Assistance Program (LIHEAP) was authorized by Congress in 1981. Its purpose is to assist low-income households with meeting their home energy needs. Federal dollars for LIHEAP are allocated by the U.S. Department of Health and Human Services to the individual states as a block grant, and are disbursed under programs designed by the individual states. Program funds are distributed to the states by a formula, which is weighted towards relative cold-weather conditions and households living in poverty.
In Anaheim, LIHEAP funds are distributed by the Community Action Partnership (CAP). Eligible families must be at or below 200 percent of the Federal poverty level to qualify. The Federal poverty level changes annually: for 2008, the qualifying annual income level for a family of four (200 percent of the Federal poverty level) was $42,400 or less.
Anaheim Public Utilities refers customers to CAP when they indicate that they require assistance in paying their bill. When a customer has been approved for assistance, either through a LIHEAP grant or another form of assistance, Anaheim Public Utilities is notified and the customer's account is flagged so the service will not be disconnected while awaiting the assistance payment.